Last updated: January 31, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Accountmeans a unique account created for You to access our Service or parts of our Service.
  • Affiliatemeans an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Company(referred to as either “the Company”, “We”, “Us” or “Our” in this Privacy Policy) refers to Nuevave, Parking Area, A-381, Sector – 46, Noida, Gautam Buddha Nagar, Uttar Pradesh, 201301.
  • Cookiesare small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Countryrefers to: Uttar Pradesh, India.
  • Devicemeans any device that can access the Service such as a computer, a cell phone or a digital tablet.
  • Personal Data(or “Personal Information”) is any information that relates to an identified or identifiable individual.
  • Servicerefers to the Website.
  • Service Providermeans any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Usage Datarefers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Websiterefers to Nuevave, accessible from https://nuevave.com/.
  • Youmeans the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

Collecting and Using Your Personal Data

Types of Data Collected Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You (“Personal Data“). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Payment information(for purchases of products/services)
  • Usage Data

 

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

We use Google Analytics, Firebase, and similar analytics tools to collect and analyze Usage Data to understand how users interact with Our Service.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device’s unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies, Google Analytics, Firebase, Google Ads, and similar tracking technologies to track the activity on Our Service and store certain information.

We show advertisements on Our Service through Google Ads and other advertising networks.

We use remarketing services (Google Ads Remarketing, Facebook Pixel, etc.) to advertise Our business to previous visitors of Our website.

Tracking technologies We use include:

  • Cookies or Browser Cookies
  • Web Beacons
  • Google Analytics & Firebase
  • Google Ads & Remarketing
  • Facebook Pixel

Where required by law, we use non-essential cookies (analytics, advertising, remarketing) only with Your consent. You can withdraw consent anytime through cookie settings or browser preferences.

Cookie Types We Use:

Essential Cookies

  • Type: Session Cookies
  • Administered by: Us
  • Purpose: Essential for Service functionality, authentication, and security.

 

Analytics Cookies (Google Analytics, Firebase)

  • Type: Persistent Cookies
  • Administered by: Google, Firebase
  • Purpose: Analyze website usage, user behavior, and performance.

 

Advertising & Remarketing Cookies (Google Ads, Facebook Pixel)

  • Type: Persistent Cookies
  • Administered by: Google, Facebook
  • Purpose: Show relevant ads, remarketing to past visitors.

 

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  1. To provide and maintain our Service
  2. To manage Your Accountand enable purchases of products/services
  3. To process paymentsfor products and services You purchase
  4. To manage Your Ordersand provide customer support
  5. For marketing and advertising– send promotional emails (with opt-in/opt-out), show personalized ads
  6. Analytics– Google Analytics, Firebase for usage insights
  7. Remarketing– advertise to previous visitors via Google Ads, Facebook
  8. Contact Youby email, SMS, push notifications for updates, offers, support
  9. Business transfers, legal compliance, fraud prevention

Sharing Your Personal Data

We may share Your Personal Data with:

  • Service Providers: Google Analytics, Firebase, Google Ads, payment processors (Stripe, Razorpay), email services
  • Advertising partners: Google Ads, Facebook for remarketing
  • Payment processorsfor processing purchases
  • Affiliatesand business partners
  • Legal authoritieswhen required by law

 

Payment Information (For Product/Service Purchases)

Users can pay for products and services through Our Service.

We use third-party payment processors (Stripe, Razorpay, etc.) to process payments securely. We do not store full payment card details on our servers. Payment data is encrypted and handled by PCI-compliant processors.

Email Communications

We send emails to users for:

  • Order confirmations and updates
  • Account notifications
  • Promotional offers and newsletters (opt-in required)
  • Service updates and security alerts

You can opt-out of marketing emails anytime via the “Unsubscribe” link or account settings.

GDPR (For EU Users)

If You are a resident of the European Economic Area (EEA), You have certain data protection rights:

  1. Right of access– request copies of Your Personal Data
  2. Right to rectification– correct inaccurate data
  3. Right to erasure(“right to be forgotten”)
  4. Right to restrictionof processing
  5. Right to data portability
  6. Right to objectto processing
  7. Right to withdraw consent

To exercise these rights, contact us at support@nuevave.com. We respond within one month.

Retention of Your Personal Data

Data Type

Retention Period

User Accounts

Duration + 24 months after closure

Order/Payment Data

7 years (tax compliance)

Email Communications

24 months after opt-out

Analytics Data

Up to 24 months

Advertising Data

Up to 24 months

We securely delete or anonymize data when retention periods expire.

Transfer of Your Personal Data

Your data may be transferred to and processed in India and other countries where service providers operate (USA for Google services).

For EU/EEA users, we ensure appropriate safeguards (Standard Contractual Clauses) for international transfers.

Your Data Protection Rights

Depending on Your jurisdiction, You may have the following rights:

  • Access, correct, deleteYour Personal Data
  • Withdraw consentfor cookies/marketing
  • Opt-outof emails and targeted ads
  • Data portability
  • Lodge complaintswith supervisory authorities

 

Delete Your Personal Data

You can delete Your data via:

 

Security of Your Personal Data

We implement industry-standard security measures (SSL encryption, firewalls, access controls). However, no online transmission is 100% secure.

Children’s Privacy

Our Service does not target children under 16. We do not knowingly collect data from children under 16.

Links to Other Websites

We are not responsible for third-party websites’ privacy practices.

Changes to this Privacy Policy

We may update this Privacy Policy. Changes are posted here with the “Last updated” date. Significant changes get email notice.

Contact Us

Privacy questions?
Email: support@nuevave.com
Address: Nuevave, Parking Area, A-381, Sector – 46, Noida, Gautam Buddha Nagar, Uttar Pradesh, 201301